FAQ'S

As we do our best to be our best many of us have questions about what we eat. We source our milk and cream from a local dairy farm in the Eastern Shores to ensure the freshness of our products. Our ingredients are sourced from companies that don't believe in artificial flavoring or we just pop into the grocery store for fresh fruit. Our flavor profile is unique because we do our best to keep things natural.

Product Information

Is your ice cream gluten-free?

Yes! Our ice cream is gluten-free however, some of the inclusions won’t be. Most cones are NOT gluten-free.  

Gluten Inclusions: birthday cake, brownie, cookie dough, banana pudding

Non-Gluten inclusions examples:

Vanilla, Chocolate, Strawberry , Coffee.

*Keep us with us on Instagram, we may release specialty gluten-free cookies and cream or traditional flavors.

 

Info about gluten-free ice in the link. TLDR: ice cream is gluten-free.

https://www.beyondceliac.org/gluten-free-diet/is-it-gluten-free/ice-cream/

Do you have vegan options? 

Yes! We have vegan/dairy-free options in stock year-round and sorbets are always a dairy-free option. Our dairy-free flavor is also nut-free and soy-free, made with a coconut or oat milk base.

 

https://www.consumerreports.org/ice-creams-frozen-yogurts/the-scoop-on-vegan-ice-cream/

Do you have any sugar-free options?

No, we currently do not have any sugar-free options.

What about nut allergies? Are there any nut-free options?

Many of our ice cream flavors are nut-free. However, our flavors are all made in the same kitchen that processes nuts, we are careful however, cross-contamination is possible. We carry a disher that is only used for nut free scooping.

 

https://www.cdc.gov/nceh/ehs/ehsnet/plain_language/reduce-food-allergy-reactions.html

 

Ice cream cakes?

We do not currently make or sell ice cream cakes. We currently work with local bakers for some of our inclusions. Ice cream cakes will be coming soon. @kazusweet needs to move to Virginia already.

 

Does your ice cream contain egg or egg products?

This is like our gluten-free options. The ice cream does not contain eggs however, our inclusions may contain egg. (i.e. our French Vanilla has egg.)

 

Location and More Information

Where are you located?

We are located at the Kempsville Crossing Shopping Center. We are three doors to the left of your neighborhood Wal-Mart. 

1832 Kempsville Drive Ste 113, Virginia Beach, VA

 

Are you open year-round?

Yes, we are open 7 days a week, year-round. We’re open longer during the spring and summer (April – September) and are open most holidays. Check our socials or google for updated hours. Our team is off from Christmas Eve until January 2nd.

 

Do you cater?

We will have an ice cream cart soon. The cart can be reserved for birthday parties, corporate events, weddings, or just a good time.  Contact us at Sundaescoopva@gmail.com for more information.

 

Can I host a private event at your location?

Shoot us an e-mail. We typically don’t shut down for private parties. We plan to host events such as paint parties, and other community-related events regularly. However, if we have an opportunity to host, we will do our best.

Can I work at Sundae Scoop?

We are a customer service business that happens to sell delicious ice cream. When you apply, we’ll ask about unique skills or what you’re bringing to the team. We’re looking for people who want a chance to develop their own skills and show us who they are.

Do you ship or deliver your ice cream?

Not right now. We prefer you come in and get to know us first!

Do you sell gift cards?

Yes. There is a $5 minimum purchase. You can also prepay for scoops if you want to treat a friend.

Do you sell merchandise?

Yes. Check out our online store. We have T-Shirts, socks, and slides for sale.

I’m collecting donations for a local charity – who can I contact?

We love our community and are proud to support many of the non-profit organizations that make it great. We focus on veterans, at risk youth, and our local high schools. Let us know your cause, if we can’t help we may be able to find someone who can.

Sundaescoopva@gmail.com